October 19th, 2022

To our Patients and Colleagues,

In response to the COVID-19 pandemic, Retina Associates of Western New York (RAWNY) have been implementing several safety measures since March 16, 2020. Your safety, along with the safety of our staff, is our highest priority. We continue to follow the current CDC guidelines under the direction of the NYSDOH. These measures will be continuously updated as new evidence about COVID-19 becomes available.

In anticipation of your next scheduled appointment, you should be aware of several of the measures we are taking for your safety.

Appointments and scheduling

Are you currently experiencing any COVID-19 symptoms, including but not limited to fever, productive cough, or runny nose? Have you been exposed to someone who has tested positive for COVID-19, but without symptoms? If you answered yes to either of these questions, please let us know so that we can schedule you appropriately and maintain the safety of all our patients and staff.

Check-in

Facemasks: All patients, staff and physicians are required to wear a protective face mask that covers both the mouth and nose during the entire duration of their appointment. If you do not have a mask, one will be provided.

Social Distancing and Enhanced Cleaning

Waiting Room: Though social distancing is no longer mandatory, we do encourage you to maintain a safe distance from others, especially if you are at a high risk for infection or are unvaccinated. Enhanced cleaning and protective measures have been instituted in all waiting areas, utilizing high-quality, approved cleaning solutions.

Exam Rooms: We have modified our examination, cleaning, testing, and treatment protocols in an effort to reduce the risk of exposure for patients and staff members.

Physician/Staff Attire: Patients will notice staff wearing masks, gloves, and/or different attire for protective purposes.

Thank you for your understanding and cooperation.